What is the CliniCare PLUS+ programme?
The CliniCare PLUS+ programme is an affordable area based health care programme developed by FITMed24 which focuses on providing high quality primary health care and medication to company employees, middle and low income earners in a designated geographical area. It is designed for companies and private individuals who are unable to afford conventional day to day primary healthcare through medical aid schemes.
FITMed24 provides primary health care services which fall within the South African Governments’ definition of primary healthcare. The CliniCare PLUS+ programme does unfortunately not provided specialist healthcare such as, pathology, radiology, optometry or hospitalization.
Currently FITMed24 can only provide these services for individuals within the greater Ekurhuleni through our Kempton Park clinic.
What is primary healthcare?
Primary health care can cover the majority of a person’s health needs throughout their life including prevention, treatment and rehabilitation care.
Primary healthcare services include:
- Diagnosis, treatment and care of people with health problems
- Early intervention
- Chronic disease management
- Promoting good health
- Preventing future health problems
How can MyCare PLUS+ benefit my company?
This product is designed for companies who are unable to afford conventional medical aid or medical insurance for their employees, but who want to protect their employee’s physical health and wellbeing.
The company simply signs up the employee for a monthly fee, and their employee will begin to receive unlimited access to clinic nurses, clinic associates and doctors at the designated clinic.
All clinic visits include the following:
- Unlimited visits to the clinic by company’s employees
- Unlimited medication for the treatment of primary health illnesses and diseases for the employee.
Advantages for a company
By appointing FITMed24 as the organizations preferred healthcare service provider, will promote increased productivity and decrease absenteeism. The employee will no longer be dependent on overcrowded and failing government clinics to seek medical treatment when required.
Through the CliniCare PLUS+ programme the employee receives immediate (same day) medical attention and medication for diagnosed conditions. If required the employee is booked off duty to recover within a reasonable time frame in order to recover and return to the workplace.
Contrived illnesses are a problem for most organizations. Contrived illness absenteeism causes interruptions to daily operations and more so, financial losses to the employer. Employees often seek questionable medical practitioners at a cost, to acquire fraudulent sick notes in order to avoid work for whatever reason. By appointing a “GO TO” medical service provider for their employees, the employer regains control over employee down time.
IOD (Incidents on duty)
Incidents on duty which require immediate emergency attention can be treated at the clinic. Should injuries exceed the scope of practice or be of a serious nature, FITMed24 will stabilise the patient but will request that the employer move the employee to a hospital to attend to the employee’s injury. All organizations must ensure their workman’s compensation cover is up to date for workplace injuries. FITMed24 does not provide transport to the local hospitals in case of an emergency.
Drug testing
Should the employer suspect the employee of being under the influence of alcohol or drugs whilst on duty. Rapid alcohol and drug screening tests can be conducted at the clinic and results are recorded.
Can I join as a private person?
A private individual may also sign up for the CliniCare PLUS+ programme. The private individual may sign up as the main member alone, or sign up their entire family on the programme. There is no age restriction for the main member or their dependants. These dependants include a spouse, infant or child. A structured fee applies to each member. Children over the age of 18 are considered adults within this programme.
The CliniCare PLUS+ programme is also ideal for individuals who only have hospital plans and who require ongoing primary health care treatment beyond their hospital cover. Some medical aids provide small savings portions which could rather be used for pathology, radiology or optometry if required instead of doctors’ visits and medication.
All clinic visits include the following:
- Unlimited visits to the clinic by the main member and their dependants
- Unlimited medication for the treatment of primary health conditions for all members on the plan.
Formulary
Our nurses, clinic associates and medical practitioners may dispense scheduled medication as prescribed in the primary healthcare formulary. This medication could include basic medication for day to day illnesses or chronic medication for chronic diseases.
ChronicCare for members with pre-existing chronic conditions
Anyone with pre-existing non-communicable chronic diseases may join the CliniCare PLUS+ programme. The main member or dependant will need to disclose the type of pre-condition they have during the sign up phase. The main member or dependant shall be listed under the ChronicCare programme. An additional R 180 per month shall be added to the overall monthly membership premium to cover chronic medication costs for the individual who has the chronic condition.
The following chronic conditions are covered and are limited to:
- Diabetes
- Hypertension
- Asthma
- Eczema
Note: Medication to treat cancer is not included in the chronic disease formulary
Do I need to make an appointment to see the medical practitioner?
You do not need to make an appointment to visit the medical practitioner. You simply arrive at the clinic and you will be attended to by the Nurse practitioner, Clinic Associate or Doctor in the order of your arrival.
Illnesses that are treated at the clinic which are within the scope of primary health care
Our medical staff attend to the following conditions:
- General allergies
- Asthma
- Backache and muscle pains
- Bronchitis and respiratory conditions
- Cholesterol screening
- Colds and flu
- Constipation and congestion
- Cystitis (Bladder infections)
- Diabetes II (Treatment plans available)
- Diarrhoea and Gastroenteritis
- Eczema
- ENT Infections (Ear, Nose & Throat infections)
- Eye infections
- Family planning (Monthly Contraceptives)
- Glucose screening
- Headaches and migraines
- HIV rapid testing and counselling
- Hypertension (High blood pressure)
- Indigestion
- Joint pain
- Laryngitis
- Lung function screening
- Muscle pain
- Nausea
- Peptic ulcers
- Sexually transmitted diseases
- Sinusitis
- Skin rashes and abrasions
- TB rapid testing to determine if a patient has a TB infection (The treatment of TB is not given within the primary health care scope of practice)
- Urinalysis screening (blood, glucose, liver, kidneys, UTI, Diabetes)
Referrals for illnesses that do not fall under CliniCare PLUS+ primary healthcare scope of practice
The member may have a condition that we are unable to treat which falls beyond the scope of primary health care. Should this be the case the member will be referred to either a government clinic specialist or private specialist for further intervention and treatment, depending on the member’s preference?
Should a specialist prescribe medication for your condition that falls within the FITMed24 drug list, we will dispense this medication to you free of charge. Should the medication not fall within the FITMed24 drug list the medication will be for the members own account from their preferred pharmacy. A list of medication is available to all members on request.
Note: FITMed24 does not cover the costs of the referral consultation fee to the government or private clinic
Clinic operational hours
The FITMed24 clinic is operational during the following times:
| Monday to Friday | From 8 am to 16:30 pm |
| Saturdays | From 8 am to 12:00 pm |
How do I sign up?
It’s easy. You can become a FITMed24 member and sign up for the CliniCare PLUS+ experience by following these easy steps:
Online Registration option
- Go to www.fitmed24.com FitMed24 web site.
- Click on CliniCare PLUS+ registration button in the search bar
- Complete the online registration form
- Complete the payment through the secure online payment section
- Once payment has been completed you will receive your activation code via sms and email. You will be loaded on the patient portal, and can commence using the clinic for any healthcare conditions you may be experiencing.
- An electronic membership card will be sent to the designated telephones which are recorded on your sign up contract.
In clinic registration option
- Arrive at our Kempton Park clinic during the defined operational hours, and our friendly administrators will assist you to register yourself and your dependants.
CliniCare PLUS+ Packages without ChronicCare
| Main member Rate | R 228.00 per month |
| Dependants | |
| Adult dependant older than 18 years | R 180.00 per month |
| Dependant under 18 years | R 150.00 per month |
| Maximum of 6 dependants permitted |
CliniCare PLUS+ Packages with ChronicCare
Members who join the programme with pre-existing chronic conditions shall be charged an additional R 180 per month above their basic existing monthly premium to cover the cost of ongoing medication for their chronic condition. These chronic conditions must be disclosed during the sign up phase.
Should a member join the programme and not be a chronic patient but is later diagnosed as a chronic patient during their membership period, they will be re-classified as a chronic patient and their premiums will be adjusted to incorporate the chronic medication fee.
Example of the escalated premium if a member is classified as “chronic”
The example below is based on a main member with two dependants and the main member being a chronic patient:
| Membership | Monthly Premium | Chronic Premium | Total monthly contribution |
| Main member Rate + chronic | R 228.00 pm | R 180.00 pm | R 408.00pm |
| Dependants | |||
| Adult dependant older than 18 years | R 180.00 pm | 0 | R 180.00 |
| Dependant under 18 years | R 150.00 pm | 0 | R 150.00 |
| Maximum of 6 dependants permitted |